Financial Holds
Are you trying to register for classes, pay your bill, and find that you have a hold on your student account? We are here to help you understand why – and what you can do to remove it.
A hold may be placed on your student account for any of the following reasons:
- An overdue balance from a current or previous term
- An account that has been sent to a collection agency
If a hold is placed on your account, you will not be able to register for a new term until the hold is resolved.
Viewing Holds
To see if there is a hold on your account:
- Log in to MyPima
- Select the Academics tab, then Student Profile
- On the Student Profile page, holds are indicated on the upper right of the page
Releasing Financial Holds
The answer depends on the type of hold on your student account.
- Past due balance hold (for either the current term or a past term): You can remove the hold by paying your account balance in full. When your account is paid in full, the hold should be released within 1 business day. Pay your account balance online through MyPima's MyAccountManager or in person at Accounts Receivable Services at the West or Downtown Campuses.
- Multiple registration drops for non-payment: Students who have twice been dropped for non-payment will receive this registration hold. Once you have made financial arrangements for your classes, contact Accounts Receivable Services to request a release of the hold.
- Collection agency hold: If your debt has been handed over to a collection agency, you will need to contact the collection agency to resolve the hold. Check the View Holds page (see instructions above) to find the collection agency's phone number.
Non-Financial Holds
A hold may also be placed on your account for non-financial reasons. View the hold to determine the correct department to contact. If you need help, contact the Student Service Center.