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Financial Holds

Are you trying to register for classes or pay your bill and find that you have a hold on your student account? We are here to help you understand why – and what you can do to remove it.

A hold may be placed on your student account for any of the following reasons:

  • Your balance from a current or previous term is overdue
  • You have multiple registration deletions for non-payment
  • Your account has been passed on to a collection agency

If a hold is placed on your account, you will be unable to register for a new term. 

Viewing Holds

To view a hold on your account:

  1. Log in to MyPima
  2. Select Register and Pay 
  3. On the new page, scroll to the lower left side of the page to the Quick Links section
  4. Click View Holds on my record

Releasing Financial Holds

The answer depends on the type of hold on your student account. 

  • Past due balance hold (for either the current term or a past term):  You can remove the hold by paying your account balance in full. When your account is paid in full, the hold should be released within 1 business day. Pay your account balance online through MyPima's MyAccountManager or in person at Accounts Receivable Services at the West or Downtown Campuses.  
  • Multiple registration drops for non-payment: Students who have twice been dropped for non-payment will receive this registration hold. Once you have made financial arrangements for your classes, contact Accounts Receivable Services to request a release of the hold.
  • Collection agency hold: If your debt has been handed over to a collection agency, you will need to contact the collection agency to resolve the hold. Check the View Holds page (instructions above) to find the phone number of the collection agency.

Non-Financial Holds

A hold may also be placed on your account for non-financial reasons. View the hold to determine the correct department to contact.  If you need help, contact a Student Service Center.

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